Your subscription includes access to four fully integrated modules designed to streamline and support every aspect of your holiday flag program:

1. Administration Console – A powerful backend interface for administrators to manage subscriptions, routes, billing, and overall program operations.
2. Customer Portal – A user-friendly platform where customers can sign up, manage their subscriptions, and make payments securely online.
3. Mobile Application – Built for delivery teams, this app provides real-time maps, sleeve location details, and issue tracking to ensure accurate and efficient flag placement.
4. Free Support – We’re here to help and contribute to your success
5. Free Onboarding Services – We’ll import your existing data and work closely with you to insure its accuracy.

Absolutely. Our platform includes a passive Targeted Donation feature that enables clubs to raise additional funds effortlessly. Combined with professional invoicing, automatic subscription renewals, and timely email reminders, Helpingwithflags.com helps maximize your program’s revenue while reducing administrative workload.

We’re excited to help you get started! Here’s how to take the next steps:

1. Contact Us – If you have any questions, feel free to give us a call. We’re happy to walk you through the many benefits our software offers and answer any specific inquiries you may have.
2. Schedule a Demo – Click the “Demo” link at the top of our homepage to select a convenient date and time. We’ll send you a Microsoft Teams invite for a personalized walkthrough of the platform.
3. Sign Up – When you're ready to move forward, click the “Sign-Up” link at the top of the page. Once submitted, our team will follow up with you to review the onboarding process and outline the steps needed to launch your Flag Program on Helpingwithflags.com.

No, there is no annual contract required. Our service is offered on a month-to-month basis. You simply agree to our Terms of Service and pay a monthly subscription fee. You’re free to cancel at any time with no long-term commitment.

Yes, we offer expert remote administrative services to manage your flag program at an additional fee. While we handle the day-to-day operations, we do ask that your club provide volunteers or paid teams for flag delivery and pickup. Additionally, clubs will need to assemble and repair flags.

For more information, please contact us at (469) 331-2520

The onboarding process typically takes one to two weeks, depending on how quickly your club can provide the necessary information. Once you complete our online onboarding form, we’ll send a welcome email outlining the next steps to get your program live.
Here’s a summary of the onboarding process:

• Welcome Email outlining the onboarding steps
• Data Import: We’ll request an Excel file if your club has an existing flag program
• Content Collection: You'll provide the content needed to customize your customer portal
• Payment Integration: We’ll work with you to set up Stripe or Square for credit card processing
• Program Setup: We’ll verify your pricing model, holiday schedule, routes, and teams
• Administrator Training: We’ll conduct training for your Flag Administrators to review settings and test the system
• Team Manager Training: Optional training for team managers, if applicable

Our goal is to ensure a smooth, efficient onboarding experience and to get your program up and running as quickly as possible.

You can reach us by email at info.helpingwithflags.com or call us at (469) 331-2520